Shipping policy

Shipping Policy

Last updated: September 25th, 2026

Where we ship

We ship worldwide. Our pieces are prepared to order and dispatched from our partner warehouses, which lets us keep prices fair.

Processing time

Orders are prepared within 1 to 2 business days. You receive an email with a tracking link as soon as the parcel leaves the warehouse. An order may be shipped in several parcels at no extra cost.

Estimated delivery times

Europe: 5 to 11 business days
United Arab Emirates and Gulf: 6 to 12 business days
North America and rest of world: 8 to 18 business days

Times run from dispatch and exclude customs checks and peak periods (late November to early January). They are estimates, not guarantees. If your order has not arrived 30 days after dispatch, contact us and we reship or refund.

Shipping costs

Europe: €3.99, free from €50
Rest of world: €5.99, free from €50

The exact amount, in your currency, is shown before payment.

Duties and taxes

Prices do not include import duties, VAT or carrier handling fees that the authorities of the destination country may charge. Unless they are collected at checkout, they are payable by the recipient on delivery. This applies to deliveries in the European Union, the United Kingdom, Switzerland and elsewhere. We cannot estimate or refund them.

Tracking and lost parcels

Use the link in your dispatch email. If tracking has not moved for 10 business days, write to us and we chase the carrier. A parcel marked delivered but not received must be reported within 7 days so that we can open an investigation.

Address errors

Please check your address carefully at checkout. We can change it until dispatch. A parcel returned to us because of an incomplete or incorrect address is refunded minus delivery costs, or reshipped at your expense.